Our outdoor waterpark is one of main highlights of the resort with 19 slides ranging from adrenalin-pumping kamikaze slides, medium sized body-slides, to slow child friendly ones. Complete with lagoon-style cascades, interactive elements, sun loungers, refreshment bar, and everything you need to make a big splash on vacation.

For people who love lounging beside the pool there are lots of different swimming pools to choose from. The main pool is where all the action is, with water volley ball and other fun games going on throughout the day. Guests will also find quiet chill out pools perfect for catching up on some reading or just dreaming the day away beneath the warm sun.

As most famous all inclusive eco resorts in Mexico, Sandos Caracol is full of nature and wildlife just waiting to be discovered. You’ll find ancient freshwater sink holes formed by underground rivers, natural jungle lined waterways, and a variety of exotic bird species and mammals roaming around the resort. To truly delve into the magical nature of the Riviera Maya why not take a romantic river boat ride through the meandering river and try and spot our resident Howler Monkeys.

The white sand beach is the perfect spot to relax beneath the palm trees with an exotic cocktail or two. Guests who are feeling adventurous can rent kayaks, paddle boards, and snorkelling gear or even organize a dive trip with the in-house dive centre to one of the local coral reefs.

An all-inclusive vacation in Playa del Carmen isn’t complete without great food and exotic drinks. At Sandos Caracol Eco Resort guests have a number of cool bars and enticing restaurants to choose from. These include Italian style buffets, Brazilian steak houses, A La Carte options, Asian cuisine, vegan cuisine, Mexican food, beach bars, pool bars, and much more.

Sandos Caracol Eco Resort is one of a handful of all inclusive eco hotels in Mexico. The resort uses sustainable energy such as solar power along with sophisticated water treatments to reduce both the carbon footprint and the impact to the surrounding environment. We also engage in a variety of different initiatives designed to benefit the local community, as a guest you can take part in these programs and learn more about the indigenous people of the region. The resort has also rescued lot’s of abused and neglected animals and acts as somewhat of a nature reserve (biosphere reserve) where endemic species can thrive and live free from poachers and exploitation.

For those looking for a family friendly resort in Playa del Carmen, Sandos Caracol Eco Resort has many excellent room options. Choose between fully furnished spacious villas, and up to 5 different family room options ranging from standard rooms to breath-taking penthouse suites. There is also an adult’s only section which includes an adult’s only pool, restaurant, room service, beach club, private check-in service, and much more. All of the rooms are eco friendly and have been designed to reduce the resorts carbon footprint through the use of solar energy. As a guest you'll enjoy free Wi-Fi, air conditioning, and all the comforts and conveniences you'd expect from a world-class resort.

In addition to the water park and multiple pools, there is much more to do during your Playa del Carmen vacation at Sandos Caracol Eco Resort. There are various daily activities that you can participate in, such as beach volleyball, water polo, tennis, jungle walks, yoga sessions, water sports, and much more. Every night there are exciting shows as part of our "Teatro del Pueblo" program, including the popular Pre-Hispanic show "Sacred Fire Ceremony". Parents will be delighted to know that there is a fully supervised kids' club where they can drop off the little ones for some private time.